Updated May 10,24, 2007

This page details known problems with the system and what we're doing to address them. Got a problem? E-mail Tim Kelley, tkelley@madison.com


System speed

All computers equipped with InDesign have been upgraded with a plug-in that has improved system speed in live tests over the weekend. If you continue to experience significant -- more than a minute -- slowdowns when updating or closing a page, let us know.

Web routing refined

Routing paths have been set up to move packages to newstool sections. Instructions for posting to madison.com and the WSJ site will follow. Click here for a general overview.

Curses, minimized again!

After stories have been placed on page, copy editors find that InCopy launches and then immediately minimizes, and a user has to click the minimized story open again. This is a bug between Adobe and APT that has been known for some time and still hasn't been figured out. Thanks for your patience.

Depth count vanishes

We have just noticed that queues do not show the length of a story once it is placed on page. APT is aware of the problem and working on it. Depth count is working well prior to this stage in production so reporters and first-read editors should not encounter any problems.

Wire searches

Searches are currently limited to a global search or a single queue. As a first step toward creating better wire sorts, the wire queue names were renamed to make searches more relevant. If you left a wire queue open when you last closed Falcon -- or had searches based on the old queue names -- you'll get empty queue windows.

We have asked that queue controls be amended to allow editors or reporters to send copies of wire and local stories to any other queue for review, localization or further reporting. This is a common use of the Harris system and some reporters believe Falcon currently permits only the owner of the queue to send content to the queue.

Obits

APT is working on a script that inserts photos into the obit text that we receive from advertising. Advertising may take over obit pagination after July 1, when the department moves to a new system. For now, obits will be done in Harris and later in APT by the newsroom.