Updated May 24, 2007

This page details known problems with the system and what we're doing to address them. Got a problem? E-mail Tim Kelley, tkelley@madison.com


System speed

All computers equipped with InDesign have been upgraded with a plug-in that has improved system speed in live tests over the weekend. If you continue to experience significant -- more than a minute -- slowdowns when updating or closing a page, let us know.

Web routing refined

Routing paths have been set up to move packages to newstool sections. Instructions for posting to madison.com and the WSJ site will follow. Click here for a general overview.

Curses, minimized again!

After stories have been placed on page, copy editors find that InCopy launches and then immediately minimizes, and a user has to click the minimized story open again. This is a bug between Adobe and APT that has been known for some time and still hasn't been figured out. Thanks for your patience.

Depth count vanishes

We have just noticed that queues do not show the length of a story once it is placed on page. APT is aware of the problem and working on it. Depth count is working well prior to this stage in production so reporters and first-read editors should not encounter any problems.


Obits

APT is working on a script that inserts photos into the obit text that we receive from advertising. Advertising may take over obit pagination after July 1, when the department moves to a new system. For now, obits will be done in Harris and later in APT by the newsroom.